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Established in 1998 and with over three million members worldwide, Jackpot City has a strong reputation for legitimacy, game quality, and valuable bonuses. With a glitzy Las Vegas theme, it offers exceptional gameplay on the desktop site and casino app (rated over four stars on the Play and App Stores).
The online casino is licensed by the Kahnawake government and the Alcohol and Gaming Commission (AGCO) to operate Jackpot City Ontario – solid proof Jackpot City Casino provides security for Canadian players. Registration takes under three minutes, and once logged in we found over 1,350 games with leading software like Apricot (formerly Microgaming), Pragmatic Play, and OnAir.
We were a bit underwhelmed by the Jackpot City Casino bonuses, which are primarily deposit matches. It would’ve been nice to see cashback and no deposit bonuses offered like JustCasino and 7Bit, but many other upsides compensate for this drawback, which we’ll get into in our Jackpot City review below.
| 🇨🇦 Jackpot City Casino | Visit now |
| 🏆 Deposit bonus | 100% up to $4,000 + 210 Free Spins |
| 💰 Minimum deposit | $10 |
| 💵 Wagering rate | 35x |
| 💫 Free spins | 210 |
| 🎰 Number of games | 1,350+ |
| ％ Payout percentage | 97.39% |
| 🕐 Payout time | 1-3 days |
Casino operatorBaytree Interactive Ltd
HeadquartersSt Peter Port, Guernsey
Founded1998
Licensed by Kahnawake Gaming Commission
Phone support N/A
Email support support@playersupportcenter.ca
Languages English, French, Spanish, German, Italian, Russian
4.8
Logging into our account to review Jackpot City took a second, just with a responsible gambling prompt to click to confirm we felt fit to play (a trustworthy feature we like). From there we were in the casino’s library of 1,350+ games.
While newer online casinos, such as RoboCat and Cashed offer over 5,000 games, few operators can provide the entire collection of Apricot slots. Jackpot City makes up for quantity of games with a more thoughtful selection of titles and providers of interest to players.
Navigating to the slot games was easy thanks to helpful game-type filters, a search bar, and categorization. Games are grouped under “New & Exclusive,” “Recent Big Wins,” “Best Releases,” and more. We only wish Jackpot City Canada allowed you to filter by software provider, as this would make finding a particular studios games easier.
Beyond slots there’s plenty of fun to be had in the table games and live casino sections, which cover low and high-stakes options. There’s also dedicated “Arcade” and “Bingo” tabs with niche titles and popular instant win games with high RTPs like Aviator (97%) and Plinko (99%).
You can play over 900 slots, including a dozen exclusive Jackpot City Casino slots from in-demand software providers like Games Global (and its partners), Apricot, and Fortune Factory Studios.
If you like slot games with tons of features, we recommend spinning the reels of Pinata Explosivo. This Mexican-themed title offers three “Cash Upgrades” (Cash Flip, Cash Multiplier and Instant Collect) during the free spins bonus, wilds, and four jackpots, the biggest of which pays out 5,000x your bet!
As the name suggests, Jackpot City features plenty of jackpots—110 to be specific. Fifty of these are progressive jackpots with sweet prize pools for huge payouts. At the time of writing this review, we saw jackpots as high as $6,659,000 waiting for a lucky player to score a big win. Here are the best jackpot slots to play at Jackpot City Casino:
With 100+ table games, Jackpot City Casino covers most of the variants familiar to online blackjack and roulette fans. It’s not the biggest selection we’ve come across in Canada, with casinos like Supabet offering 250+ titles. Still, we were pleased to see a few software providers (Switch Studios, Apricot, Real Dealer, and Flip Five Gaming) contributing for a well-varied collection.
Highlighted titles included Switch’s Premier Blackjack with Side Bets (offering 21+3 and Perfect Pairs side bets) and Extreme Multifire Roulette (with multipliers up to 2,500x stake).
Jackpot City Canada provides options covering a wide betting spread, with titles such as Low Stakes Roulette starting from $0.01 and Sapphire Roulette accepting bets of up to $1,000 per round to cater to high rollers.
Many video poker variants are also available to keep single-player casino poker from getting stale. We loved Double Double Bonus for its high 98.98% return rate and maximum payout of 20,000x your bet! It’s also loaded with slot-style features, including a pick-and-win bonus game and a gamble option to go double or nothing.
Scroll right to view more of table items.
| Table game | No. of games | Most popular title | Min/max bet | Software |
|---|---|---|---|---|
| Blackjack | 32 | Real Blackjack with James | $1/$15,000 | Real Dealer |
| Roulette | 48 | Extreme Multifire Roulette | $0.25/$500 | Switch Studios |
| Baccarat | 6 | Switch No Commission Baccarat | $5/$500 | Switch Studios |
| Video poker | 31 | Joker Poker | $0.25/$25 | Flip Five Gaming |
| Specialty | 2 | Switch Sic Bo | $1/$50 | Switch Studios |
Jackpot City Casino doesn’t have an outstanding lobby of live casino games, but it certainly meets industry standards. A total of 88 live casino games cover blackjack, roulette and baccarat, so you can always find your favourite dealer. These have wide betting limits of $0.10 to $10,000 for high-stakes players and are mobile-compatible for on-the-go gameplay.
The handful of live poker and game shows rounds out the collection nicely, including the ever-popular 9 Pots of Gold StreamIcon™, Sweet Bonanza Candyland, and live casino hold’em. Of all three games, Sweet Bonanza Candyland provides the biggest wins. Triggering the Sugar Bomb feature can multiply your bet by 20,000x to pay a top prize of $500,000! You shouldn’t have to wait long for this feature to trigger, too, as Sugar Bomb has an average hit frequency of 5.56%, so it should activate every 18 spins.
Here are some more popular live casino games at Jackpot City which you can try after registering an account:
Scroll right to view more of table items.
| Live casino game | RTP | Min/max bet | Software |
|---|---|---|---|
| ONE Blackjack | 99.28% | $1/$2,500 | Pragmatic Play |
| Fortune Roulette | 97.30% | $0.1/$1,000 | Pragmatic Play |
| 9 Pots of Gold | 96.24% | $0.50/$20 | StreamIcon |
| Blackjack Montreal | 99.44% | $150/$1,000 | OnAir |
| Speed Baccarat | 98.94% | $0.50/$5,000 | Pragmatic Play |
Once you’ve registered as a player you’ll have access to the full library of Jackpot City free games. There’s a good selection of titles you can try out without risking any money. You can expect almost all Jackpot City Casino’s slot games to have free demo modes. However, you will find fewer jackpots, table, or live casino games available for free play.
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4.3
Jackpot City Casino rewards new sign-ups with its welcome bonus, consisting of a 100% deposit match bonus up to $1,600 across your first five deposits. This casino bonus is a nice way to collect extra funds, and comes with 450 free spins on Pizza Fiesta.
In comparison, competitors like PlayOJO offer much less, with only 100 free spins up for grabs. Besides, when you sign up to Jackpot City Canada through Casino.ca, you get an exclusive bonus that’s far more competitive.
You can claim up to $1,600 and 450 free spins across your initial five deposits. Your first deposit of $10 or more will unlock 210 bonus spins, with the subsequent four deposits matching varied percentages. The free spins are split into batches of 20, 50, and 120, providing you with more chances to spin the reels of your favourite slots without staking real money.
On another positive note, the welcome bonus only has 35x wagering requirements, lower than the regular 70x requirements for other bonuses at Jackpot City Casino. You’ll have seven days to claim the offer from the date of opening your account and two months to complete the wagering requirements before the bonus is forfeited.
All slots, keno, and scratch card games contribute 100% - except for NetEnt slots (50%), re-spin slot games (10%), and progressive jackpots (0%).
All table, roulette, video pokers, blackjack games, and Casino War contribute 8% - except for All Aces (2%) and Jacks or Better (2%), and Classic Blackjack (2%).
Baccarats, craps, Red Dog, and Sic Bo all contribute 0%.
There are several Jackpot City bonuses for existing players available. You should definitely make the most of the Daily Deal, which is a match deposit offer based on your previous gameplay, offered each day you log in to your account.
Another good promotion is the prize wheel at Jackpot City. Free spins and other prizes are available at random, and you can spin the wheel to claim a new offer every four hours. Free spins allow you to play your favourite slots for longer, and claiming more bonus credits adds to your bankroll.
You can also earn loyalty points to redeem for credits and personal rewards on the site. Also, keep an eye out for the “Hourly Wins” lottery, which draws a winner every hour and builds up to monthly draws where hundreds of thousands of dollars are handed out in prizes.
Daily promos pop up regularly to round out the bonus roster. At the time of writing, there are hourly prize drops of bonus credits in Jackpot City’s Power Hour boosts on Tuesdays and Saturdays. A ‘Mega Drop’ of 250K is due on April 1st, and players can earn tickets to be in with a chance of winning the big reward. However, most bonuses are deposit match offers, so don’t expect to see a lot of variety with free spins, cashback or other promos.
Loyal players can unlock free games as they climb through five tiers of the Jackpot City VIP program and maybe earn an invite to the exclusive Privé tier. Higher tiers help you accumulate bonus points faster, allowing you to level up and redeem credit for the entire game library. It was disappointing that there weren’t more rewards, but snagging extra credit to extend your playing session is a huge plus.
We believe Jackpot City Canada is great compared to other well-established casinos but outclassed by newer competitors like Cashed and Lucky Ones. These sites have welcome bonuses offering over $9,000 in cash and hundreds of free spins alongside a suite of reload promotions with free spins, cashback and deposit match bonuses.
There simply aren’t enough high-value bonuses available at Jackpot City, and given that many have steep 70x wagering requirements, these bonuses often aren’t worth redeeming. Almost any other top new online casino will offer lower requirements of around 30x–40x.
Looking for a solid welcome bonus to kickstart your casino journey? Check out Jackpot City and boost your bankroll with bonus cash and free spins today.
5
To get started at Jackpot City, you’ll need an account. Here’s a step-by-step guide for how to register with the casino and start playing.
4.8
You can join more than 50,000 users on the official Jackpot City Casino app for convenient gambling on your smartphone or tablet.
The app boasts an impressive 4.4/5.0 user rating on the Google Play store, averaged from over 1,000 reviews, and an ever stronger 4.6 on the App Store from over 6,000 reviews—higher than we typically see for online casinos. Standout features include biometric login, two-factor authentication, an easily navigable layout, and full access to all the casino games available on the desktop site.
If you’re hesitant to download the app, you can enjoy the Jackpot City Casino mobile experience by visiting the site through your mobile browser. We tested the mobile casino performance on Safari and Chrome and enjoyed a smooth experience in both browsers. The lobby loaded within a second, and game graphics remained sharp and slick.
4.2
There’s 15 deposit methods available at Jackpot City Canada, and few online casinos can compete with that number. Foremost among these is Interac, always a top option for Canadians, but Visa, Mastercard, debit cards, PaysafeCard, MuchBetter, Flexepin, Bitcoin, Ethereum, Litecoin, USDT, and Solana are also on offer. Most of these accept a $5 minimum deposit, with PaysafeCard and Flexepin rising to $10.
You can choose between Interac, Visa, MuchBetter, Instadebit, and bank transfers for withdrawals. The reduced offering is disappointing when top competitors like JustCasino offer 13 methods. Jackpot City Casino does, however, process all withdrawals after 24 hours, which is quick given that most casinos average around three days.
Interac and e-wallets payout within 48 hours, while credit, debit, and bank transfers can take up to a week to arrive, which is a pretty slow turnaround. The minimum withdrawal for all banking methods is a whopping $50—far higher than the $10-$20 average at similar real money online casinos.
3.8
You’ll find a thorough FAQ section in the Help Centre at Jackpot City Casino, capable of answering all basic questions related to accounts, withdrawals, deposits, promotions, technical support, and more.
To resolve outstanding complaints, you can access an extraordinarily unhelpful chatbot. We were quickly pigeonholed down one of several conversation paths but could not get our questions answered. We tried the phone number, but it didn’t work, so the overall customer service is pretty subpar if the FAQ alone can’t solve your problem.
That said, we reached out during peak hours, which often leads to delays at online casinos. Players who have recently published reviews on Trustpilot have praised the customer service at Jackpot City, describing the support team as “awesome” and “always eager to help with any questions or concerns”.
💬 Live chat: 24/7
📧 Email: support@playersupportcenter.ca
🌎 Languages: English, French, Spanish, German, Italian, Russian
5
Jackpot City Canada is licensed by the Kahnawake Gaming Commission, based in the Kahnawake Nation, Québec. This licence proves the casino meets regulatory standards for fairness, timely payouts, and financial legitimacy. Jackpot City also holds an AGCO licence to provide online gambling in Ontario.
We were happy to see that Jackpot City uses industry-standard SSL encryption and firewalls to protect your sensitive data. It also conducts regular internal and external audits to catch data breaches and uses random number generator (RNG) technology that’s independently tested by eCOGRA for fairness.
These methods are crucial to protecting your private data, and it’s good to see Jackpot City committed to security and specify these measures in the privacy policy and FAQs.
4.7
To give the last word on our Jackpot City review, overall, there’s a lot we liked about the casino. From the sleek site design and high-quality game selection to the top-rated mobile app, players continue to have a good gaming experience with the brand. That said, issues such as poor customer support and high minimum withdrawals are frustrating, and we’d like to see JPC address this in the future. We also ran into occasional performance issues on the Jackpot City website, like the deposit page only partially loading or various links redirecting to the homepage.
Compared to other online casinos, Jackpot City Casino Canada stands out for its exceptional mobile experience, payment variety and low minimum deposits. Few online casinos offer $5 deposits, so we believe Jackpot City is an excellent choice for casual players.
Jackpot City Canada offers a low $5 minimum deposit and a highly rated casino app, which helps it stand out from the competition. Check out our other top-rated Canadian sites and read the casino review to help you match your preferences to their respective strengths.
Scroll right to view more of table items.
| Casino | Welcome bonus | No. of games | Minimum deposit | Withdrawal time | App |
|---|---|---|---|---|---|
| Jackpot City | 100% up to $4,000 + 210 Free Spins | 1,350+ | $5 | 1-3 days | Yes |
| Zodiac Casino | 80 Free Spins for $1 (first deposit) | 1,350+ | $1 | 1-3 working days | Yes |
| Stake | 200% up to $1,000 | 3,000+ | $50 | 1-3 days | Yes |
| Lucky Ones | 100% up to $20,000 + 500 Free Spins | 8,000+ | $20 | 0-2 days | No |
| Cashed | 100% up to $9,000 + 300 Free Spins + 1 Bonus Crab | 10,500+ | $20 | 0-3 days | No |
Eager to dive into the hundreds of games and thousand-dollar jackpots available at Jackpot City? Try out this top online casino today!
Yes. Jackpot City uses Random Number Generators (RNGs) to produce unbiased game results and has passed industry standards of legitimacy to earn several regulatory licences. Some games, such as Aviator, also use provably fair technology, allowing you to verify game fairness.
Yes. Jackpot City Canada is licensed by the Kahnawake Gaming Commission and operates legally in Canadian territory. The Jackpot City Ontario site is managed by iGaming Ontario for ON players.
Jackpot City Casino free spins are only available via seasonal promotions and the prize wheel, which you can spin every four hours for a chance to win free spins and other prizes.
Yes, you can earn real cash prizes by wagering money on casino games at Jackpot City. You can also win real money through slot tournaments and promotions, such as Hourly Wins, with the Mega Prize Drop awarding up to $250,000 to lucky players.
Jackpot City Canada pays out withdrawals in 1–3 working days. We recommend using e-wallets for the fastest payouts, as these usually land within 48 hours, compared to debit/credit cards and bank transfers (up to seven days).
Jackpot City Canada has a live chat service, through which you can get in touch with a casino representative to answer any questions or report complaints. You can also send complaints via email at complaints@playersupportcenter.ca.
Yes. You can download the Jackpot City Casino iPhone app from the Apple App Store or the Jackpot City Casino Android app from the Google Play Store.
