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Jackpot City Ontario


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400+ casino games

97% average RTP

Android and iOS app

  • eCOGRA tested games and AGCO licence
  • 24/7 available customer support
  • 24-hour withdrawals
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Jackpot City Ontario casino review (2023)

Jackpot City Casino has been operating in the iGaming industry for over 20 years. It’s become a well-established platform, building its reputation on high-quality casino games, responsive customer support and uncompromising security measures.

The site is licensed under iGaming Ontario and all games undergo eCOGRA testing to ensure fairness. Speaking of games, most of them are powered by software powerhouse Microgaming and you can access them in real money and demo mode via desktop or mobile devices.

Jackpot City online casino has no physical location, but considering everything above, plus the fact that customer support is provided by 24/7 live chat, phone support and email, we rank this site at 9.6.

Jackpot City Ontario essentials

🇨🇦 Jackpot City Casino Visit now
🎰 Number of games 400+
% Payout percentage 97%
🕐 Payout time 1–3 business days

Pros & cons


  • 20+ slots with large progressive jackpots
  • 6-tier loyalty program
  • Great variety of payment methods
  • Ontario-exclusive jackpot slot
  • 24/7 live chat support


  • Small games library
  • Fee for bank transfers under $500
  • Free games available only to registered players

Jackpot City Ontario gallery

General information

Trading asJackpot City Casino

Headquarters La Corvee House, La Corvee Alderney GY9 3TQ, Guernsey


Phone support(800) 768-1946

Email support[email protected]

Casino games



To access Jackpot City online games, you first need to create an account. Once registered, you can play over 400 slots and table games for free or real money. While the games library is small due to new gambling restrictions launched in Ontario, Jackpot City has curated a collection of the most popular titles in Canada to ensure hours of fun.


Microgaming is the main provider of Jackpot City slots. You'll have access to over 300 high-quality games, such as Immortal Romance, Thunderstruck II and 9 Masks of Fire, which have RTPs above 96%. You'll also find 20+ slots with progressive jackpots that go up to $44 million! Since the games load fast, you can open multiple slots at once and enjoy glitch-free gaming.

Top 5 jackpot slots at Jackpot City Ontario

  1. Master of Valhalla – Snowborn Games
  2. African Quest - Microgaming
  3. Kings of Cash - Microgaming
  4. Wolf Call - SpinPlay
  5. Noble Sky – Neon Valley Studios

Table games

The table game lobby covers 50+ variations of Microgaming's roulette, baccarat, and blackjack titles, alongside a dedicated category of 20+ Jackpot City poker games. You can play almost all table games in demo mode, including the Roulette Mega Moolah, which is one of the latest casino games to release with Microgaming’s iconic jackpots.

Live dealer games

During our Jackpot City Casino Ontario review, we found 100+ Jackpot City live casino games provided by two well-known software developers—On Air and Pragmatic Play. The games load within seconds, the quality is top-notch and the live stream is stable, regardless of the game you play—roulette, baccarat, or blackjack.

Free games

Jackpot City Ontario offers almost all its games in free-to-play mode, which you can access if you’re a registered member. This will allow you to test the games before investing real money – a great option for beginners and casual players. However, this rule doesn't apply to live dealer games.

The best Jackpot City games

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          Mobile & app experience



          Since we’re big fans of playing on the go, our Jackpot City Casino Ontario review has a dedicated section on mobile gaming. All the casino games are optimized for mobile devices, including live dealer titles. Whether you use Android or iOS devices, the games are compatible with all operating systems and screen sizes, and you can access the site using any major web browser.

          Besides the browser-based option, there’s also a dedicated Jackpot City app, i.e., you can download a Jackpot City iPhone and a Jackpot City Android app from the App Store and Google Play Store. The app version has an intuitive interface, with navigation buttons under the main menu to prevent cluttering.

          In our opinion, this is one of the best casino apps for Ontario players since it allows you to switch between two versions—Lite and Premium. The Lite version is a simplified version of the site, while the Premium version has a super modern design.

          Deposits & withdrawals



          When we conducted our Jackpot City Ontario review, we noticed that the payment section was also one of the things that made this platform stand out. You can use several payment methods for deposits and withdrawals. Besides credit and debit cards, you can also opt for ApplePay, InstaDebit, Interac Online, MuchBetter, Paysafecard, or direct bank transfers.

          All payment methods require a minimum deposit of $10, while the maximum withdrawal limit stands at $10,000 per day. That said, bank transfers come with a $5 fee for amounts under $500.

          Jackpot City Ontario is also known for its fast payout time. Withdrawals are processed within 24 hours, which is half the standard 48 hours that most Ontario casinos offer. The payout time for most payment options, except bank transfers, takes between one to three business days.

          For the quickest payouts, we recommend using e-wallets, which often payout in one to two working days. However, while making our Jackpot City ON review, we were unable to withdraw using Mastercard. Keep in mind that you'll need to verify your account by submitting proof of ID and location to claim your winnings.

          Customer support



          You can contact customer support via 24/7 live chat, by giving them a call at (800) 768-1946 or by sending them an email at [email protected]. Whichever option you choose, you'll have the pleasure of talking to a professional and highly responsive support team.

          Security & software



          Jackpot City Casino is monitored and licensed by iGaming Ontario, which works alongside the provincial government and the Alcohol and Gaming Commission Ontario (AGCO). This ensures that all casino games are fair and that winners are paid. Furthermore, all banking transactions are encrypted with SSL technology, which means that your data will be protected against fraud.

          To ensure game fairness, the platform uses RNG software that creates random results each time you hit the spin button. In addition to that, all casino games are audited by eCOGRA, an independent testing agency, and Jackpot City has partnered with Connex Ontario to support players who are dealing with a gambling addiction.

          Our verdict



          As you can see from our Jackpot City Casino ON review, this is an excellent platform for high rollers because it offers games with progressive jackpots that go up to $44 million. There’s also a dazzling portfolio of slot games with high payout percentages of 97% and you can use various payment options to cash out your winnings quickly, although you'll be limited to $10,000 per day. It also caters to beginners or low rollers with low-risk and demo mode games.

          Most importantly, Jackpot City Casino is a legit and safe online gambling platform that's licensed by the AGCO. The site has partnered with respected gambling addiction agencies and utilizes rigid security measures to keep you safe. You'll find evidence of this at the bottom of the page in the form of certificates and seals of regulatory authorities.

          In case you want to double-check the casino's transparency, you can contact its 24/7 live chat and phone support. Based on our experience, they will be more than happy to answer all your questions.

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          Ready to play?

          If you're into games with large prize pools that go up to $44 million, regular game tournaments and crisp graphics, then Jackpot City Casino is for you.

          Jackpot City Ontario FAQ

          Is Jackpot City Casino legal in Ontario?

          Yes, it is. The site is regulated by iGaming Ontario, so if you're of legal age (19 and over), you can play at Jackpot City Casino using an Ontario IP address.

          How fast can I withdraw at Jackpot City Casino?

          You can withdraw your money within one to three business days if you use Visa and e-wallets like MuchBetter, or between one to five business days if you use other payment methods.

          Does Jackpot City Casino accept PayPal?

          No, the platform doesn't accept PayPal as a payment option. However, you can use other payment options, like debit and credit cards, Paysafecard, MuchBetter, Apple Pay, Interac and InstaDebit.

          Can you play with real money at Jackpot City Casino?

          Yes, you can use real funds to play games at Jackpot City Ontario. However, you first need to create an account. As a registered user, you can also access the games in demo mode.

          Why can’t I see bonuses for Jackpot City Casino Ontario?

          Following the launch of new gambling legislation in Ontario, third parties and affiliate sites are no longer able to promote bonuses. To find out more about Jackpot City bonuses, you will need to opt-in for promotions when registering a new account.

          Do I have to download software to play at Jackpot City Casino?

          No, you don't. You can access the games via the browser on your desktop or mobile device. The only thing you have to do is create an account.